Business long distance phone service is an area every business should have a phone bill audit conducted on to make sure that their long distance providers are not billing excessive rates that could result in a budget drain. Business long distance phone service plans come in all shapes and sizes and conducting a phone bill audit can become a headache very quickly, that is where we come in. A Dietz Communications (DC) phone bill audit will detect and correct erroneous long distance rates, access charges, monthly service fees, location charges and minimum usage requirements.
Typically a business will find that long distance providers incorrectly apply long distance rates or monthly usage charges on a majority of their long distance bills, there is no incentive for the long distance providers to proactively correct the telephone billing errors, so unless you have the skills needed to conduct a phone bill audit, you will continue to pay for your long distance providers billing errors indefinitely.
A phone bill audit will detect and correct errors in long distance rates on all of your business long distance phone service plans, this includes Outbound Interstate and Intrastate long distance, 800 Toll Free Inbound long distance and your local long distance LATA calls.
International long distance rates for outbound and inbound toll free service is an area that incorrect long distance rates can take a huge bite out of budget quickly. A phone bill audit can help you identify each country that you call and determine the exact rate that you pay to make calls to that country and determine if this is the best International long distance plan for your unique calling habits.
Billing increments can be improperly provisioned by your long distance providers which cause you to pay too much for every long distance call that your employees make. DC's telephone audit process finds errors in your long distance billing increments and fights to get refunds credited back to your accounts. A long distance billing increment error means that your long distance providers could be rounding up to full minutes costing you up to 75% too much for a short long distance call. It could be that your long distance providers are charging you full minute increments for long distance calls, this can happen when your long distance provider does not including a site's phone numbers onto your business long distance rate plans causing the long distance calls to appear on your local phone bill where they are subject to be billed at non tariff rates as high as $4.00 per minute, OUCH!
If you have not had a phone bill audit conducted in several years the odds are that, you are paying too much for your business long distance phone service and if you have never had an independent phone bill audit conducted you can be sure that long distance rate errors exist. Allow our phone bill audit consultants to conduct a free telecom audit and you can acquire the peace of mind knowing that you are fiscally responsible in regard to your business long distance phone service expense.