Local Phone Carrier and Long Distance Service Bill Auditing
Long distance business phone plans is an area where a company with multiple locations usually has issues with controlling long distance costs. Since long distance plans can be provided by a local phone carrier or long distance service provider there is sometimes overlapping bills for single locations and when this happens it could mean paying for erroneous long distance monthly service charges and untariffed rates that can run as high as $5.00 per usage minute.
Your business long distance service provider can be changed without your authorization, even having a Preferred Interexchange Carrier (PIC) freeze on your accounts will not stop some third party billers from slamming your business long distance service over to them and they don't care if any long distance traffic is flowing over their network because they make their money by charging large erroneous monthly service charges. Our audit team can conduct a phone plans bill audit on your local phone carrier billing and contracted corporate long distance providers bills, we will organize and inventory each PIC to ensure that your long distance service is billing at the lowest rate available and if you want, we can even do periodical checkups on your long distance PIC classifications to detect slamming and correct the bills on the schedule that you select.
Dietz Communications are specialists at telecom auditing of business long distance phone plans. Outsourcing business telecom bill auditing is a smart move, an independent evaluation of how your company is managing long distance calls is a quick inexpensive way to validate that your telecom auditing procedures are efficient. After our telecom audit is completed we will present a detailed audit report to your telecom staff and if you decide that you want to reduce costs by implementing our cost saving recommendations, we will contact your long distance service provider and local phone carrier to make the cost saving changes that you have authorized. Often we find that the long distance business phone plans calls were billed outside of their contracted rates and when we discover this we fight hard to get the telecom providers to refund the overcharges.
Remember that your Telecom billing errors
for business lines, frame relay, trunking and point to point will
continue until you take actions to stop them.