Business long distance phone service calls made within your Local Access and Transport Area (LATA) are commonly referred to as IntraLATA calls and occur a per minute toll charge, which can quickly add up to hundreds of dollars a month if you do not manage them correctly. If your company has hundreds of locations across the nation it could mean that you spend thousands of dollars too much for local long distance calls each month.
Dietz Communications conducts telecom audits on local long distance bills. Outsourcing a Telephone Bill Audit is a smart move, an independent evaluation of how your company is managing local long distance calls is a quick inexpensive way to validate that your Telecom Auditing procedures are efficient. After our telecom audit is completed and, if you decide that you want to reduce costs by implementing our cost saving recommendations, we will contact your local long distance providers and make the cost saving changes that you have authorized. Often we find that the local long distance calls were billed outside of their contracted rates and when we discover this we fight hard to get the Business Long Distance provider to refund the overcharges.
Expanded Local Long Distance Service Area
Expanding your business local long distance service area is one way in which our telecom auditing report will identify cost saving opportunities. We will identify tariff filings that are available for each of your locations being audited and detail the exact amount of savings that you can achieve by switching to a tariff that expands your local long distance calling area.
Because local long distance, local toll service, and expanded local long distance service usually involves calls within a state, they are usually regulated by your state public service commission. Dietz Communications telecom auditors can help you with filing a complaint with your state public utility commission in a project management role or you can contact your state public utility commission direct and learn how to file a complaint. One thing that we want to stress is that we have negotiated a successful settlement with most of the local exchange carriers across the nation prior to having to take the steps involved in filing a complaint with a public utility commission.