AT T SBC PRI T1 Phone Service Charges Audit Consultants
Phone Bill Management Consultants
Have you ordered a SBC Phone Bill Customer Service Record (CSR) only to find that after waiting several weeks for it to arrive in the mail, that you received a CSR that contained service descriptions in a language you could not understand? That language is called the "Universal Service Order Codes" (USOC) and it is used by Bell legacy carrier SBC to associate charges for service within the SBC billing platform.
A SBC phone bill PRI T1 CSR looks something like the example below:
SBC phone bill PRI T1 CSR USOC listed charges example:
Dietz Communications (DC) can decipher the SBC phone bill USOC's so that you can understand your SBC CSR and see exactly what your business is paying for. Our SBC Phone Bill Audit consultants have helped Small, Medium and Enterprise businesses obtain refunds for past overcharges and reduce IT costs by carefully analyzing SBC phone bill CSR service USOC charges and ensuring they are billing correctly.
SBC PRI T1 phone bill CSR USOC description example:
ZAPZD = ISDN PRI T1 Interface
T15CX = Primary Rate Interface
NXN = Primary Rate Interface, CLI
ND8 = DID First 100 Numbers
NSRP1 = SPNP per PRI Facility Loop
PT8ZX = End User Line Port Charge
9ZRP1 = End User Common
URS = KSUF Universal Service Fund
In this case, the SBC PRI T1 phone bill services listed were for a call center that had 5 PRI T1 circuit interface access charges, 115 channel terminations, a group of 100 DID numbers, 5 PRI T1 facility loop charges, 5 end user common line charges and 115 KS USF charges.
With 80% of phone bills being incorrect we want to state that it is not just an SBC issue, all local phone service providers use their own form of USOC's so if you have a large or Enterprise business you are having to figure out thousands of USOC descriptions to verify contract compliance.
SBC phone bill PRI T1 audit consultants can decipher the CSR's from any or all of your local phone service providers and present a telecom audit report which will build an inventory list of all your line item charges and verify contract compliance by reconciling your phone bills to your local service contracts. We don't just stop there, we also verify the contract pricing to your local phone bill provider's tariffs to ensure that the telecom contracts do not have erroneous local phone bill rates listed, in the past we have found where the contract pricing was actually higher than it should have been by law.