Telecom Phone Bill Audit Management

Strategic Telecommunications Cost Management Consultants

Telephone Bill Audit Phone Billing Error Auditing Service

Telephone Bill Audit


Telephone Bill Audit


Phone Bill Audit Telecom Auditing FAQ

If your telephone bill budget projections are off you should consider having a telephone bill audit conducted by our telephone bill audit staff to ensure that every telephone bill is in compliance with your telephone contract's. A telephone bill audit will detect phone bill errors and eliminate the unneeded extra service charges that are not clearly defined on your telephone bill; these charges are usually found grouped within the "Basic Services" charges.

What is a Telephone Bill Audit?

A telephone bill audit checklist is used in the process of gathering, organizing and methodical analysis of each telephone bill that a business processes through its accounts payable department. Even though a telephone bill can have multiple telecom services attached to it, DC's telecom auditing staff will present the telephone bill details in an Excel spreadsheet that can be used to drill down through account number, service type, ANI and even circuit ID numbers from every telecom provider.

Our telecom auditing staff utilizes the Excel spreadsheet to build an inventory of every line item charge, giving them a snapshot of your telephone rates. This is done by manually reading every customer service record (CSR) and deciphering all the Universal Service Order Code (USOC) that the CSR uses to identify line item charges. Each local phone service provider has its own CSR template and USOC lists so sometimes our telecom auditing experts have to decipher literally hundreds if not thousands of USOC descriptions to build an accurate inventory for our clients.

A telephone bill audit also includes having our telecom auditing team analyze local calls and the long distance calls, wireless and the mobile services, Internet services like ISDN, DSL, Broadband, Frame Relay and Centrex, plus such advanced services as PRI T1 service, MPLS and VOIP networks.

The telephone bill audit is used to learn how to reduce costs and save money. Our audit report will provide a cost analysis of comparative services so that competitor pricing can be considered. Your DC telecom auditing executive will provide a consultation about the cost reduction possibilities and help you decide whether you want to continue with the same service provider or switch over to their competitor.

Is it Necessary to Conduct a Phone Bill Audit?

A phone bill audit is not mandatory, but it is fiscally responsible. Gardner and Aberdeen both address the fact that almost every phone bill (80%) has a phone bill error and hundreds of millions of dollars are erroneously billed by telephone companies each year, the odds are, that you too, are paying for a phone bill error. DC telecom auditing professionals have years of experience detecting every kind of phone bill error you can think of and helping our clients to plan strategies to recover phone bill overcharges.

What are the Charges for a Telephone Bill Audit?

Most of our telecom auditing services are conducted on a contingency fee basis, where we share in a percentage of the phone bill cost reductions, this means no up-front costs and our fees are covered by the savings you realize through our telecom auditing services. We can provide pricing on per case basis if a business prefers to compensate us on an hourly project management engagement.

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